How To Fix ATP_DATA_PRIVACY810 - Customer &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATP_DATA_PRIVACY -

• Message number: 810

• Message text: Customer &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATP_DATA_PRIVACY810 - Customer &1 does not exist. ?

  The SAP error message "ATP_DATA_PRIVACY810 Customer &1 does not exist" typically indicates that the system is unable to find a customer record associated with the specified customer number (&1). This error can occur in various contexts, such as during order processing, delivery, or when accessing customer-related data.
  Causes:
  
  Non-Existent Customer: The customer number provided does not exist in the system.
  Data Deletion: The customer record may have been deleted or marked as inactive.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data.
  Incorrect Input: There may be a typographical error in the customer number entered.
  Data Privacy Settings: The customer may be subject to data privacy regulations that restrict access to their information.
  
  Solutions:
  
  Verify Customer Number: Check the customer number for any typographical errors. Ensure that the number is correct and exists in the system.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer exists.
  Review Deletion Flags: Ensure that the customer record is not marked for deletion or inactive. You can check this in the customer master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
  Consult with Data Privacy Officer: If the customer is subject to data privacy regulations, consult with your organization's data privacy officer to understand any restrictions that may apply.
  System Logs: Check system logs for any additional error messages or information that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Data Privacy Regulations: Be aware of any data privacy regulations (like GDPR) that may affect how customer data is handled and accessed within your organization.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.