How To Fix ATP_BOP_LOGIC012 - The remote function call failed and some of your orders were not updated.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATP_BOP_LOGIC -

• Message number: 012

• Message text: The remote function call failed and some of your orders were not updated.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATP_BOP_LOGIC012 - The remote function call failed and some of your orders were not updated. ?

  The SAP error message ATP_BOP_LOGIC012 indicates that there was a failure in a remote function call (RFC) during the processing of an Availability-to-Promise (ATP) check, which resulted in some orders not being updated. This error typically occurs in the context of the Advanced Planning and Optimization (APO) module or during the execution of ATP checks in the SAP system.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system it is trying to communicate with.
  RFC Destination Issues: The RFC destination may not be configured correctly, or the remote system may be down or not reachable.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the remote function call.
  System Performance: High load on the system or the remote system may lead to timeouts or failures in processing the RFC.
  Data Issues: There may be inconsistencies or issues with the data being processed, such as missing or incorrect information.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the remote system. You can use tools like ping or traceroute to diagnose connectivity.
  Verify RFC Destination: Check the configuration of the RFC destination in transaction SM59. Ensure that it is correctly set up and that the remote system is available.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the remote function call. You can check this in transaction SU53 after the error occurs.
  Monitor System Performance: Check the performance of both the local and remote systems. Look for any performance bottlenecks or high load situations that may be causing timeouts.
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SLG1 (Application Log), and SM21 (System Log) for troubleshooting.
  Documentation: Review SAP documentation related to ATP and APO for more context on how these processes work and potential pitfalls.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.