How To Fix ATO_NAMESPACE_CUST020 - Installation file retrieval is permitted only in development systems.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_NAMESPACE_CUST - ATO Namespace Related Messages for End User

  • Message number: 020

  • Message text: Installation file retrieval is permitted only in development systems.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_NAMESPACE_CUST020 - Installation file retrieval is permitted only in development systems. ?

    The SAP error message ATO_NAMESPACE_CUST020 indicates that the system is trying to retrieve installation files or perform certain actions that are restricted to development systems. This error typically arises in the context of transport management or when trying to access certain functionalities that are not allowed in production or quality assurance systems.

    Cause:

    1. System Type Restriction: The error occurs because the action being attempted is restricted to development systems. In SAP, certain operations, such as retrieving installation files, are only permitted in development environments to prevent unintended changes in production or quality assurance systems.
    2. Transport Layer Configuration: The transport layer may be incorrectly configured, leading to attempts to perform development activities in a non-development environment.

    Solution:

    1. Check System Type: Verify that you are in a development system. If you are in a production or quality assurance system, you will need to perform the action in a development environment.
    2. Use the Correct Environment: If you need to retrieve installation files or perform similar actions, switch to the appropriate development system where these actions are permitted.
    3. Transport Management: If you are working with transports, ensure that the transport requests are being managed correctly and that you are not trying to perform development activities in a non-development system.
    4. Consult Documentation: Review SAP documentation or notes related to the specific action you are trying to perform to ensure compliance with system restrictions.
    5. Contact SAP Support: If you believe this error is occurring inappropriately, or if you need further assistance, consider reaching out to SAP support for guidance.

    Related Information:

    • SAP System Landscape: Understanding the different types of SAP systems (Development, Quality Assurance, Production) and their roles can help prevent such errors.
    • Transport Management System (TMS): Familiarize yourself with TMS and how it manages transports between different SAP systems.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.

    By following these steps, you should be able to resolve the ATO_NAMESPACE_CUST020 error and understand the restrictions in place for different SAP system types.

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