How To Fix ATO_CUSTOMER799 - Application not configured. Use Extensibility Test system.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 799

• Message text: Application not configured. Use Extensibility Test system.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER799 - Application not configured. Use Extensibility Test system. ?

  The SAP error message ATO_CUSTOMER799, which states "Application not configured. Use Extensibility Test system," typically indicates that there is a configuration issue related to the application you are trying to access or use within the SAP system. This error is often encountered in environments where extensibility features are being tested or implemented.
  Cause:
  
  Configuration Issues: The application or service you are trying to access has not been properly configured in the SAP system.
  Environment Mismatch: The error may occur if you are trying to access a feature that is only available in a specific environment (like a test or development environment) but not in the current environment you are using.
  Missing Components: Required components or add-ons may not be installed or activated in your SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the application or feature.
  
  Solution:
  
  Check Configuration: Verify that the application is correctly configured in the SAP system. This may involve checking settings in the SAP Fiori Launchpad, customizing settings, or other relevant configuration areas.
  Use the Correct Environment: Ensure that you are using the Extensibility Test system as indicated in the error message. If you are in a different environment (like production), switch to the appropriate test environment.
  Install/Activate Components: If the application requires specific components or add-ons, ensure they are installed and activated. This may involve working with your SAP Basis team or system administrator.
  Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the application.
  Consult Documentation: Refer to SAP documentation or notes related to the specific application or feature you are trying to use. There may be specific steps or prerequisites that need to be fulfilled.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs (transaction codes like SLG1) for more detailed error messages that may provide additional context for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the ATO_CUSTOMER799 error message in your SAP system.