ATO_CUSTOMER519 - Merge not possible. Failed to determine items for merge.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 519

  • Message text: Merge not possible. Failed to determine items for merge.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER519 - Merge not possible. Failed to determine items for merge. ?

    The SAP error message ATO_CUSTOMER519, which states "Merge not possible. Failed to determine items for merge," typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable products in SAP. This error indicates that the system is unable to identify the items that should be merged, which can happen for several reasons.

    Causes:

    1. Missing Configuration Data: The items you are trying to merge may not have the necessary configuration data or characteristics defined.
    2. Incompatible Characteristics: The characteristics of the items being merged may not be compatible, leading to a failure in the merge process.
    3. Incorrect Item Status: The items may be in a status that does not allow merging, such as being locked or in a different processing state.
    4. Data Inconsistencies: There may be inconsistencies in the data related to the items, such as missing or incorrect values in the configuration.
    5. Custom Logic: If there are custom enhancements or logic implemented in the system, they may interfere with the merging process.

    Solutions:

    1. Check Configuration Data: Ensure that all items you are trying to merge have the necessary configuration data and characteristics defined correctly.
    2. Review Compatibility: Verify that the characteristics of the items are compatible for merging. This may involve checking the configuration profiles and dependencies.
    3. Item Status: Check the status of the items to ensure they are not locked or in a state that prevents merging.
    4. Data Validation: Perform a data validation check to identify any inconsistencies or missing values in the configuration data.
    5. Debugging: If custom logic is involved, consider debugging the process to identify where the failure occurs. This may require the assistance of a developer or SAP consultant.
    6. SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates that can resolve known issues.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like CU50 (Configuration Simulation) to test the configuration of the items.
    • SAP Documentation: Refer to the official SAP documentation for Advanced Variant Configuration for more detailed information on configuration and merging processes.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the root cause of the ATO_CUSTOMER519 error and implement a suitable solution.

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