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Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 275
Message text: Import of collection &3 versions &1 to &2 scheduled
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message ATO_CUSTOMER275 indicates that there is an issue with the import of collection versions in the SAP system. This message typically arises in the context of Advanced Planning and Optimization (APO) or similar modules where collection versions are used for planning purposes.
Cause:
The error message ATO_CUSTOMER275 usually occurs due to one of the following reasons:
- Scheduling Conflicts: The import of the collection versions has been scheduled, but there may be conflicts with other processes or jobs that are currently running.
- Missing Data: The collection versions that are being imported may not exist or may not be properly defined in the system.
- Authorization Issues: The user attempting to perform the import may not have the necessary authorizations to execute the operation.
- System Configuration: There may be configuration issues in the system that prevent the import from being processed correctly.
Solution:
To resolve the ATO_CUSTOMER275 error, you can take the following steps:
- Check Job Scheduling: Review the job scheduling in the system to ensure that there are no conflicts with other jobs. You can use transaction codes like SM37 to monitor job statuses.
- Verify Collection Versions: Ensure that the collection versions you are trying to import actually exist and are correctly defined. You can check this in the relevant planning area or using transaction codes related to version management.
- Review Authorizations: Make sure that the user has the necessary authorizations to perform the import. You can check user roles and authorizations using transaction SU01 or SU53.
- Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
- Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or patches that may address this error.
- Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the ATO_CUSTOMER275 error message.
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