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Message type: E = Error
Message class: ATO_CUSTOMER - ATO Messages for the End User
Message number: 252
Message text: Setup cannot be changed as the existing setup is collection-based.
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ATO_CUSTOMER252
- Setup cannot be changed as the existing setup is collection-based. ?The SAP error message ATO_CUSTOMER252 indicates that there is an issue with changing the setup of a specific configuration in the system because the existing setup is based on a collection. This typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP.
Cause:
The error arises when you attempt to modify the configuration settings of a product or material that is already set up to use a collection-based approach. In this context, a "collection" refers to a grouping of characteristics or values that are used to define the configuration of a product. If the system is currently using a collection-based setup, it restricts certain changes to ensure data integrity and consistency.
Solution:
To resolve this error, you can consider the following steps:
Review Current Setup: Check the current configuration of the material or product to understand how it is set up. Identify if it is indeed using a collection-based approach.
Change Configuration Approach: If you need to change the setup, you may need to switch from a collection-based configuration to a different configuration method. This may involve:
- Creating a new configuration profile that does not rely on collections.
- Adjusting the characteristics and values to align with the new setup.
Consult Documentation: Refer to SAP documentation or help resources related to Advanced Variant Configuration to understand the implications of changing the setup and the steps required.
Check Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration. Sometimes, restrictions can be due to user permissions.
Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide guidance specific to your system configuration and requirements.
Related Information:
By following these steps, you should be able to address the ATO_CUSTOMER252 error and make the necessary changes to your configuration setup.
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