ATO_CUSTOMER252 - Setup cannot be changed as the existing setup is collection-based.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 252

• Message text: Setup cannot be changed as the existing setup is collection-based.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER252 - Setup cannot be changed as the existing setup is collection-based. ?

  The SAP error message ATO_CUSTOMER252 indicates that there is an issue with changing the setup of a specific configuration in the system because the existing setup is based on a collection. This typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP.
  Cause:
  The error arises when you attempt to modify the configuration settings of a product or material that is already set up to use a collection-based approach. In this context, a "collection" refers to a grouping of characteristics or values that are used to define the configuration of a product. If the system is currently using a collection-based setup, it restricts certain changes to ensure data integrity and consistency.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Review Current Setup: Check the current configuration of the material or product to understand how it is set up. Identify if it is indeed using a collection-based approach.
  
  
  Change Configuration Approach: If you need to change the setup, you may need to switch from a collection-based configuration to a different configuration method. This may involve:
  
  Creating a new configuration profile that does not rely on collections.
  Adjusting the characteristics and values to align with the new setup.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to Advanced Variant Configuration to understand the implications of changing the setup and the steps required.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration. Sometimes, restrictions can be due to user permissions.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide guidance specific to your system configuration and requirements.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Configuration Management: Familiarize yourself with the principles of configuration management in SAP, especially in relation to variant configuration and collections.
  Training and Resources: Consider training sessions or resources on Advanced Variant Configuration to better understand how to manage configurations effectively.
  
  By following these steps, you should be able to address the ATO_CUSTOMER252 error and make the necessary changes to your configuration setup.