ATO_CUSTOMER249 - ATO is not supported by this software product (SAP Note 2283716)

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 249

• Message text: ATO is not supported by this software product (SAP Note 2283716)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER249 - ATO is not supported by this software product (SAP Note 2283716) ?

  The SAP error message ATO_CUSTOMER249 indicates that the Advanced Transportation Optimization (ATO) functionality is not supported by the software product you are using. This error typically arises when there is an attempt to use ATO features in a system or environment that does not have the necessary components or configurations to support it.
  Cause:
  
  Unsupported Software Version: The version of the SAP software you are using may not support ATO features.
  Missing Components: Required components or add-ons for ATO may not be installed or activated in your SAP system.
  Configuration Issues: The system may not be properly configured to utilize ATO functionalities.
  
  Solution:
  
  Check Software Version: Verify that your SAP system version supports ATO. You may need to upgrade to a version that includes ATO support.
  Install Required Components: Ensure that all necessary components and add-ons for ATO are installed. This may involve checking with your SAP Basis team or consulting SAP documentation.
  Review Configuration: Check the configuration settings in your SAP system to ensure that ATO is enabled and properly set up.
  Consult SAP Notes: Refer to SAP Note 2283716 for specific guidance related to this error. This note may provide additional troubleshooting steps or information on compatibility.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Always check the latest SAP Notes for updates or patches that may address this issue.
  Documentation: Review the official SAP documentation for ATO to understand its requirements and limitations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the ATO_CUSTOMER249 error and implement a solution to resolve it.