How To Fix ATO_CUSTOMER180 - Please report an incident on component &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 180

• Message text: Please report an incident on component &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER180 - Please report an incident on component &1. ?

  The SAP error message ATO_CUSTOMER180 typically indicates an issue related to the configuration or processing of a customer-related transaction in the SAP system. The message suggests that the user should report an incident to SAP support for further investigation.
  Cause:
  The specific cause of the ATO_CUSTOMER180 error can vary, but it often relates to:
  
  Configuration Issues: There may be a misconfiguration in the customer master data or related settings in the system.
  Missing Data: Required data for processing a transaction may be missing or incomplete.
  Authorization Problems: The user may not have the necessary authorizations to perform the action they are attempting.
  System Bugs: There could be a bug or issue in the specific version of the SAP software being used.
  
  Solution:
  To address the ATO_CUSTOMER180 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings related to customer data and ensure that everything is set up correctly.
  Verify Data Completeness: Ensure that all required fields in the customer master data are filled out and that there are no inconsistencies.
  Review Authorizations: Check if the user has the necessary permissions to perform the action. If not, contact your system administrator to adjust the authorizations.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  Report an Incident: If the issue persists after checking the above points, follow the instruction in the error message and report an incident to SAP support. Provide them with detailed information about the error, including the steps that led to it, the transaction codes involved, and any relevant screenshots.
  
  Related Information:
  
  SAP Support Portal: Use the SAP Support Portal to search for known issues and solutions related to ATO_CUSTOMER180.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to customer master data and transaction processing for additional insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the ATO_CUSTOMER180 error message. If not, SAP support will be able to assist you further.