How To Fix ATO_CUSTOMER175 - Item &1 of type &2 has dependencies to collection &3.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 175

  • Message text: Item &1 of type &2 has dependencies to collection &3.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER175 - Item &1 of type &2 has dependencies to collection &3. ?

    The SAP error message ATO_CUSTOMER175 indicates that there is a dependency issue related to a specific item in the context of Advanced Variant Configuration (AVC) or the Application Tool for Options (ATO). This error typically arises when an item (like a configurable product) has dependencies that are not being met or are incorrectly defined in relation to a collection.

    Cause:

    1. Dependency Issues: The item you are trying to process has dependencies that are linked to a collection, but those dependencies are not satisfied or are incorrectly configured.
    2. Configuration Errors: There may be errors in the configuration of the item or its dependencies, such as missing characteristics or incorrect settings.
    3. Collection Issues: The collection itself may not be properly defined or may not include the necessary items or characteristics.

    Solution:

    1. Check Dependencies: Review the dependencies of the item in question. Ensure that all required characteristics and values are correctly defined and that they align with the collection.
    2. Review Collection Configuration: Verify that the collection associated with the item is correctly set up. Ensure that it includes all necessary items and that there are no missing links.
    3. Adjust Configuration: If you find any discrepancies in the configuration, make the necessary adjustments. This may involve adding missing characteristics, correcting values, or redefining the collection.
    4. Test Configuration: After making changes, test the configuration to ensure that the error no longer occurs. You can do this by attempting to process the item again.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring dependencies and collections in your version of SAP.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to variant configuration, such as CU01 (Create Configuration Profile) or CU02 (Change Configuration Profile), to manage dependencies and collections effectively.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the ATO_CUSTOMER175 error message.

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