How To Fix ATO_CUSTOMER163 - Application is not configured. Configure in Extensibility Settings App.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 163

• Message text: Application is not configured. Configure in Extensibility Settings App.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER163 - Application is not configured. Configure in Extensibility Settings App. ?

  The SAP error message ATO_CUSTOMER163, which states "Application is not configured. Configure in Extensibility Settings App," typically indicates that a specific application or feature within your SAP system has not been properly set up or configured. This error is often encountered in the context of SAP Business Technology Platform (BTP) or SAP S/4HANA Cloud environments, where extensibility settings are crucial for customizing applications.
  Cause:
  
  Missing Configuration: The application you are trying to access or use has not been configured in the Extensibility Settings App.
  Authorization Issues: The user may not have the necessary permissions to access or configure the application.
  System Updates: Recent updates or changes to the system may have affected the configuration settings.
  Incorrect Setup: The application may have been incorrectly set up or not activated.
  
  Solution:
  
  
  Access the Extensibility Settings App:
  
  Log in to your SAP system.
  Navigate to the Extensibility Settings App. This can usually be found in the Fiori Launchpad or through the relevant application menu.
  
  
  
  Configure the Application:
  
  Once in the Extensibility Settings App, look for the specific application that is causing the error.
  Follow the prompts to configure the application. This may involve setting parameters, enabling features, or linking to other components.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary roles and permissions to access and configure the application.
  If not, work with your system administrator to grant the appropriate access.
  
  
  
  Review Documentation:
  
  Consult the official SAP documentation for the specific application to ensure that all required configurations are completed.
  Look for any prerequisites or dependencies that need to be addressed.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the application to ensure that the error no longer appears.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with details about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or KBA that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Familiarize yourself with the Extensibility Settings App and related configuration processes through SAP training materials or online resources.
  
  By following these steps, you should be able to resolve the ATO_CUSTOMER163 error and successfully configure the application in question.