How To Fix ATO_CUSTOMER147 - Prevalidation failed. Please report an incident on component &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 147

• Message text: Prevalidation failed. Please report an incident on component &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER147 - Prevalidation failed. Please report an incident on component &1. ?

  The SAP error message ATO_CUSTOMER147, which states "Prevalidation failed. Please report an incident on component &1," typically indicates that there is an issue with the prevalidation process in the SAP system, particularly in the context of Advanced Track and Trace for Pharmaceuticals (ATTP) or similar applications.
  Cause:
  
  Data Inconsistencies: The error may arise due to inconsistencies or missing data in the master data or transactional data that is being validated.
  Configuration Issues: There may be configuration settings that are not correctly set up in the system, leading to validation failures.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the validation.
  System Bugs: There could be a bug in the SAP software that is causing the validation to fail unexpectedly.
  
  Solution:
  
  Check Data: Review the data being processed to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings related to the component mentioned in the error message. Ensure that all necessary settings are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Report Incident: If the issue persists and you cannot find a resolution, follow the recommendation in the error message to report an incident to SAP support. Provide them with detailed information about the error, including the component mentioned in the error message, the steps leading to the error, and any relevant data.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for known issues, patches, and updates related to the error.
  Documentation: Review the official SAP documentation for the specific component or module you are working with to understand the expected data and configuration.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the ATO_CUSTOMER147 error in your SAP system.