How To Fix ATO_CUSTOMER144 - Item &2 of type &1 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 144

  • Message text: Item &2 of type &1 does not exist.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER144 - Item &2 of type &1 does not exist. ?

    The SAP error message ATO_CUSTOMER144 indicates that there is an issue with a specific item in the system. The message typically means that the system is trying to access or process an item of a certain type (indicated by &1) and a specific identifier (indicated by &2), but it cannot find it in the database.

    Cause:

    1. Non-Existent Item: The item you are trying to access does not exist in the system. This could be due to a typo in the item number or it may not have been created yet.
    2. Data Deletion: The item may have been deleted or archived, making it unavailable for the current transaction.
    3. Incorrect Configuration: There may be a configuration issue in the system that is preventing the item from being recognized.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the item.
    5. Master Data Issues: The master data for the item may not be properly maintained or may be incomplete.

    Solution:

    1. Verify Item Existence: Check if the item exists in the system. You can do this by searching for the item using transaction codes like SE16 (Data Browser) or SE11 (Data Dictionary).
    2. Check for Typos: Ensure that the item number and type are entered correctly without any typographical errors.
    3. Review Deletion/Archiving: If the item was deleted or archived, you may need to restore it or create a new entry.
    4. Check Configuration: Review the configuration settings related to the item type to ensure everything is set up correctly.
    5. User Authorization: Ensure that the user has the necessary authorizations to access the item. This may involve checking roles and permissions in the user profile.
    6. Master Data Maintenance: If the item is supposed to exist, check the master data records to ensure they are complete and correctly maintained.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16, SE11, or MM03 (for material master) to investigate the issue further.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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