How To Fix ATO_CUSTOMER138 - Export of entire collection due to recent SAP upgrade.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 138

  • Message text: Export of entire collection due to recent SAP upgrade.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER138 - Export of entire collection due to recent SAP upgrade. ?

    The SAP error message ATO_CUSTOMER138 typically indicates an issue related to the export of an entire collection after a recent upgrade of the SAP system. This error can arise due to various reasons, including changes in data structures, inconsistencies in the database, or issues with custom code that may not be compatible with the new version of SAP.

    Causes:

    1. Data Structure Changes: The recent upgrade may have altered the underlying data structures, leading to incompatibilities with existing customizations or configurations.
    2. Custom Code Issues: If there are custom developments or enhancements in the system, they may not function correctly after the upgrade, causing errors during data export.
    3. Configuration Issues: Changes in configuration settings during the upgrade process may lead to unexpected behavior in data handling.
    4. Missing Authorizations: Sometimes, the upgrade process can affect user roles and authorizations, leading to access issues when trying to export data.

    Solutions:

    1. Check Upgrade Documentation: Review the release notes and upgrade documentation provided by SAP for any known issues or changes that could affect your system.
    2. Analyze Custom Code: If you have custom code, perform a code review to identify any areas that may need adjustments to align with the new version of SAP.
    3. Data Consistency Check: Run consistency checks on the affected data to ensure there are no discrepancies that could be causing the export failure.
    4. Review Configuration Settings: Verify that all configuration settings are correct and aligned with the new version of SAP.
    5. User Authorizations: Check user roles and authorizations to ensure that the necessary permissions are in place for data export operations.
    6. SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on resolving issues related to the upgrade.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    Related Information:

    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Help Portal: Utilize the SAP Help Portal for documentation related to your specific SAP version and modules.
    • Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting the production system.

    By following these steps, you should be able to identify the root cause of the ATO_CUSTOMER138 error and implement a suitable solution.

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