How To Fix ATO_CUSTOMER105 - Version &1 requires support package level &3 for software component &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 105

• Message text: Version &1 requires support package level &3 for software component &2.

What causes this issue?

Version &V1& requires support package level &V3& for software component
&V2&. The support package level in the target system is lower than this
support package level.

System Response

Import is not allowed.

How to fix this error?

Please wait until the support package level of the target system reaches
the same state.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER105 - Version &1 requires support package level &3 for software component &2. ?

  The SAP error message ATO_CUSTOMER105 indicates that a specific version of a software component requires a certain support package level to function correctly. This error typically arises during the installation or upgrade of SAP components when the system does not meet the required support package level for the specified version.
  Cause:
  
  Version Mismatch: The version of the software component you are trying to use is not compatible with the current support package level installed in your SAP system.
  Missing Support Packages: The required support packages for the software component have not been applied to the system.
  Outdated System: The SAP system may be outdated and lacks the necessary updates to support the new version of the software component.
  
  Solution:
  
  
  Check Current Support Package Level:
  
  Use transaction code SPAM or SAINT to check the current support package level of the software component in question.
  Compare it with the required support package level mentioned in the error message.
  
  
  
  Download and Apply Missing Support Packages:
  
  If the required support package level is not met, download the necessary support packages from the SAP Service Marketplace (S-user required).
  Use transaction SPAM to apply the downloaded support packages to your system.
  
  
  
  Upgrade the System:
  
  If the support package level is significantly outdated, consider upgrading your SAP system to a more recent version that includes the required support packages.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may provide additional guidance or specific instructions related to the error message. You can use the SAP ONE Support Launchpad for this purpose.
  
  
  
  Check Compatibility:
  
  Ensure that the version of the software component you are trying to install is compatible with your current SAP system version.
  
  
  
  Related Information:
  
  SAP Support Portal: Access the SAP Support Portal for documentation, notes, and updates related to your specific software component.
  SAP Community: Engage with the SAP Community for discussions and solutions shared by other users who may have encountered similar issues.
  Transaction Codes:
  
  SPAM: Support Package Manager
  SAINT: Add-On Installation Tool
  SNOTE: SAP Note Assistant for applying notes
  
  
  
  By following these steps, you should be able to resolve the ATO_CUSTOMER105 error and ensure that your SAP system is properly configured to support the required software component version.