How To Fix ATO_CUSTOMER087 - Collection version &1 requires version &3 of software component &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 087

• Message text: Collection version &1 requires version &3 of software component &2.

What causes this issue?

Version &V1& contains changes that were created based on version &V3& of
component &V2&. This differs from the current system state.

System Response

Import is not allowed.

How to fix this error?

Trigger a new full transport in the test system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER087 - Collection version &1 requires version &3 of software component &2. ?

  The SAP error message ATO_CUSTOMER087 indicates that there is a version mismatch between the collection version you are trying to use and the required version of the software component. This typically occurs in the context of Advanced Transportation Optimization (ATO) or similar modules where specific software components are required for certain functionalities.
  Cause:
  
  Version Mismatch: The collection version you are trying to access (denoted by &1) is not compatible with the version of the software component (denoted by &2) that is currently installed. The system requires a specific version (denoted by &3) of the software component to function correctly with the collection version.
  Missing Software Component: The required software component may not be installed or activated in your SAP system.
  Upgrade Issues: If the system was recently upgraded, some components may not have been updated to the required versions.
  
  Solution:
  
  Check Installed Versions: Verify the installed versions of the software components in your SAP system. You can do this by navigating to the transaction code SPAM or SAINT to check the installed components and their versions.
  Upgrade/Downgrade Software Component: If the required version of the software component is not installed, you may need to upgrade or downgrade the component to the required version. This can be done through the Software Update Manager (SUM) or by using the appropriate support packages.
  Consult Documentation: Refer to the SAP documentation or release notes for the specific collection version and software component to understand the compatibility requirements.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SPAM, SAINT, or SNOTE to manage software components and apply necessary updates or notes.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional guidance on compatibility issues.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.