How To Fix ATO_CUSTOMER082 - Item check failed. Please report an incident on component &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 082

• Message text: Item check failed. Please report an incident on component &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER082 - Item check failed. Please report an incident on component &1. ?

  The SAP error message ATO_CUSTOMER082, which states "Item check failed. Please report an incident on component &1," typically occurs in the context of Advanced Variant Configuration (AVC) or when dealing with configurable materials in SAP. This error indicates that there is an issue with the configuration of a specific item in a sales order or a similar document.
  Causes:
  
  Configuration Issues: The item being processed may have configuration settings that are not valid or do not meet the required criteria.
  Missing Dependencies: There may be missing dependencies or constraints that are not satisfied for the configurable material.
  Incorrect Master Data: The master data for the material or its components may be incomplete or incorrect.
  Custom Logic: If there are custom enhancements or logic implemented in the system, they may be causing the item check to fail.
  Versioning Issues: If there are multiple versions of the configuration or if the configuration has been changed recently, it may lead to inconsistencies.
  
  Solutions:
  
  Check Configuration Settings: Review the configuration settings for the item in question. Ensure that all required characteristics and values are correctly set.
  Validate Dependencies: Check for any dependencies or constraints that need to be satisfied for the configuration. This can be done in the configuration profile or by reviewing the characteristics.
  Review Master Data: Ensure that the master data for the material and its components is complete and accurate. This includes checking for valid BOMs (Bill of Materials) and routing information.
  Debug Custom Logic: If there are custom enhancements, debug the logic to identify any issues that may be causing the failure.
  Consult Documentation: Refer to SAP documentation or notes related to the specific component mentioned in the error message for any known issues or fixes.
  Report an Incident: If the issue persists and cannot be resolved through the above steps, report an incident to SAP support with the relevant details, including the component mentioned in the error message.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Transaction Codes: Use transaction codes like CU50 (Configuration Profile) or CS03 (Display BOM) to review the configuration and BOM details.
  Debugging Tools: Utilize debugging tools in SAP to trace the execution and identify where the check is failing.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the ATO_CUSTOMER082 error in your SAP system.