How To Fix ATO_CUSTOMER079 - Collection cannot be imported. Export or import is currently running.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 079

• Message text: Collection cannot be imported. Export or import is currently running.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER079 - Collection cannot be imported. Export or import is currently running. ?

  The SAP error message ATO_CUSTOMER079 indicates that a collection cannot be imported because an export or import operation is currently in progress. This situation typically arises in the context of SAP's Application Lifecycle Management (ALM) or when dealing with transport requests and data migration.
  Cause:
  
  Concurrent Operations: The most common cause of this error is that there is another export or import operation that is currently running. SAP does not allow multiple import/export operations to occur simultaneously to prevent data inconsistencies or corruption.
  Locking Mechanism: SAP uses a locking mechanism to ensure data integrity during import/export processes. If one process is active, it locks the resources needed for another process.
  
  Solution:
  
  
  Check Active Processes: 
  
  Use transaction codes like SM37 (Job Monitoring) to check for any active background jobs that might be performing an export or import.
  If you find any jobs that are running, you may need to wait for them to complete.
  
  
  
  Terminate Stuck Processes: 
  
  If you identify a process that seems to be stuck or taking too long, you can consider terminating it. However, be cautious with this approach as it may lead to data inconsistencies.
  You can terminate a job in SM37 by selecting the job and choosing the option to cancel it.
  
  
  
  Retry the Operation: 
  
  Once you confirm that no other import/export operations are running, you can retry the import operation that triggered the error.
  
  
  
  System Restart: 
  
  In some cases, if the system is in a locked state and you cannot identify any running jobs, a system restart may help clear any locks.
  
  
  
  Check for Background Jobs: 
  
  Ensure that there are no background jobs scheduled that might interfere with the import process.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Review the SAP documentation related to transport management and data import/export processes for best practices and troubleshooting steps.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.