How To Fix ATO_CUSTOMER058 - Hotifx export failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 058

  • Message text: Hotifx export failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER058 - Hotifx export failed ?

    The SAP error message ATO_CUSTOMER058, which indicates that a hotfix export has failed, can arise from various issues during the export process. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Dependencies: The hotfix may depend on other components or objects that are not present or are not in the correct state.
    2. Transport Directory Issues: Problems with the transport directory, such as insufficient space or permission issues, can lead to export failures.
    3. Incorrect Configuration: Misconfigurations in the transport management system (TMS) can cause issues during the export process.
    4. System Lock: If the system is locked or if there are ongoing transport activities, it may prevent the export from completing successfully.
    5. Version Incompatibility: The hotfix may not be compatible with the current version of the SAP system.

    Solutions:

    1. Check Dependencies: Ensure that all required objects and dependencies for the hotfix are present and correctly configured.
    2. Review Transport Directory: Check the transport directory for sufficient space and correct permissions. Clear any unnecessary files if needed.
    3. TMS Configuration: Verify the configuration of the Transport Management System. Ensure that all systems are correctly defined and that there are no inconsistencies.
    4. System Status: Check if the system is locked or if there are any ongoing transport requests. Wait for any ongoing processes to complete before attempting the export again.
    5. Compatibility Check: Ensure that the hotfix is compatible with your current SAP version. If not, consider updating your system or applying the correct version of the hotfix.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes related to the error message ATO_CUSTOMER058. These notes may provide specific guidance or patches.
    • Logs and Traces: Review the transport logs and system logs for more detailed error messages that can provide insight into the root cause of the failure.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.

    By following these steps, you should be able to diagnose and resolve the issue related to the ATO_CUSTOMER058 error message.

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