How To Fix ATO_CUSTOMER049 - Version &1 is inconsistent. Report an incident on BC-SRV-APS-EXT-SL.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 049

• Message text: Version &1 is inconsistent. Report an incident on BC-SRV-APS-EXT-SL.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER049 - Version &1 is inconsistent. Report an incident on BC-SRV-APS-EXT-SL. ?

  The SAP error message ATO_CUSTOMER049 indicates that there is an inconsistency with a specific version of a configuration or data object in the system. This error typically arises in the context of Advanced Planning and Scheduling (APS) or related modules where version management is crucial for maintaining data integrity.
  Cause:
  
  Data Inconsistency: The version specified may not be properly aligned with the underlying data or configuration settings. This could be due to incomplete data updates, failed transactions, or manual changes that were not properly validated.
  Configuration Issues: There may be issues with the configuration settings in the system that lead to inconsistencies in how versions are managed or referenced.
  System Bugs: There could be bugs in the SAP system or specific patches that have not been applied, leading to unexpected behavior.
  
  Solution:
  
  Check Version Data: Review the version data in the system to ensure that it is complete and correctly configured. Look for any missing or incorrect entries that could be causing the inconsistency.
  Recreate the Version: If possible, try to recreate the version that is causing the issue. This may involve deleting the problematic version and creating a new one with the correct settings.
  System Update: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, applying the latest support packages can resolve known issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  Report an Incident: If the issue persists after trying the above solutions, report an incident to SAP support with the details of the error message, the version number, and any relevant logs or screenshots. Use the component BC-SRV-APS-EXT-SL as indicated in the error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the ATO_CUSTOMER049 error. SAP Notes often provide specific guidance on how to resolve issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or fixing the issue, such as SE11 (Data Dictionary), SE80 (Object Navigator), or SLG1 (Application Log).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the ATO_CUSTOMER049 error and take appropriate action to resolve it.