How To Fix ATO_CUSTOMER021 - Check finished

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 021

• Message text: Check finished

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER021 - Check finished ?

  The SAP error message ATO_CUSTOMER021 ("Check finished") typically relates to the Advanced Variant Configuration (AVC) in SAP, particularly when dealing with configurable products. This message indicates that a check has been performed on the configuration of a product, but it may not provide detailed information about the specific issue encountered.
  Possible Causes:
  
  Configuration Errors: The configuration of the product may not meet the required constraints or rules defined in the variant configuration model.
  Missing Dependencies: There may be missing dependencies or conditions that are not satisfied in the configuration.
  Incorrect Master Data: Issues with the master data related to the configurable product, such as incorrect characteristics or values.
  User Input Errors: The user may have entered invalid or incompatible values during the configuration process.
  
  Solutions:
  
  Review Configuration Settings: Check the configuration settings for the product in the variant configuration model. Ensure that all required characteristics and dependencies are correctly defined.
  Validate User Input: Ensure that the values entered by the user during the configuration process are valid and compatible with the defined characteristics.
  Check for Missing Dependencies: Review the dependencies and constraints in the configuration model to ensure that all necessary conditions are met.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the configuration process and identify where the error occurs.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the ATO_CUSTOMER021 message and related configuration issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CU50 (Configuration) or CU01 (Create Configuration Profile) to manage and review configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the ATO_CUSTOMER021 error message in SAP.