How To Fix ATO_CUSTOMER013 - Items checked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 013

  • Message text: Items checked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER013 - Items checked ?

    The SAP error message ATO_CUSTOMER013 typically relates to issues in the context of Advanced Variant Configuration (AVC) or the configuration of products in SAP. This error message indicates that there are items that have been checked but not processed correctly, often due to configuration or data issues.

    Cause:

    1. Incomplete Configuration: The configuration of the product may be incomplete or incorrect, leading to the system being unable to process the items.
    2. Missing Dependencies: There may be dependencies or constraints that are not satisfied, causing the configuration to fail.
    3. Data Issues: There could be issues with the master data, such as missing characteristics or values that are required for the configuration.
    4. User Input Errors: Incorrect user input during the configuration process can lead to this error.

    Solution:

    1. Review Configuration: Check the configuration of the product to ensure that all required characteristics and values are correctly set.
    2. Check Dependencies: Verify that all dependencies and constraints are satisfied. This may involve reviewing the configuration model and ensuring that all rules are correctly defined.
    3. Validate Master Data: Ensure that all relevant master data is complete and accurate. This includes checking for missing characteristics or incorrect values.
    4. User Training: If user input errors are common, consider providing additional training or documentation to users involved in the configuration process.
    5. Debugging: If the issue persists, consider using debugging tools in SAP to trace the error and identify the specific cause.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration) and CU60 (Configuration Simulation) to help diagnose and resolve configuration issues.
    • Documentation: Review SAP documentation on Advanced Variant Configuration for best practices and guidelines on setting up and managing product configurations.

    If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Variant Configuration.

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