How To Fix ATO028 - Failed to calculate hash

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO - Adaptation Transport Organizer Messages

• Message number: 028

• Message text: Failed to calculate hash

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO028 - Failed to calculate hash ?

  The SAP error message ATO028, which states "Failed to calculate hash," typically occurs in the context of SAP's Advanced Business Application Programming (ABAP) or when dealing with data integrity checks, such as during the processing of digital signatures or encryption.
  Causes:
  
  Data Corruption: The data being processed may be corrupted or not in the expected format, leading to a failure in hash calculation.
  Configuration Issues: Incorrect configuration settings in the SAP system related to cryptographic functions or hash algorithms.
  Missing or Incompatible Libraries: Required libraries or components for hash calculation may be missing or incompatible with the current SAP version.
  Insufficient Authorizations: The user or process attempting to perform the hash calculation may lack the necessary authorizations.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data being processed. Ensure that it is not corrupted and is in the correct format.
  Review Configuration: Check the configuration settings related to cryptographic functions in the SAP system. Ensure that the correct hash algorithms are configured.
  Update SAP System: Ensure that your SAP system is up to date with the latest patches and updates. This can resolve known bugs and compatibility issues.
  Install Required Libraries: If specific libraries are required for hash calculation, ensure they are installed and compatible with your SAP version.
  Check Authorizations: Verify that the user or process has the necessary authorizations to perform the hash calculation.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on cryptographic functions and hash calculations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to investigate the function modules related to hash calculations.
  Logs and Traces: Check system logs (transaction SM21) and developer traces (transaction ST22) for additional error messages or context that may help diagnose the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.