How To Fix /ATL/GENERAL813 - Enter service sheet number

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 813

• Message text: Enter service sheet number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL813 - Enter service sheet number ?

  The SAP error message /ATL/GENERAL813 Enter service sheet number typically occurs in the context of the SAP system when a user is trying to access or process a service sheet but has not provided a required service sheet number. This error is often encountered in modules related to service management or maintenance.
  Cause:
  
  Missing Input: The most common cause of this error is that the user has not entered a service sheet number in the relevant field.
  Incorrect Navigation: The user may have navigated to a transaction or screen that requires a service sheet number without having one available or selected.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or process service sheets, leading to this error when trying to access related functionalities.
  
  Solution:
  
  Enter Service Sheet Number: The immediate solution is to ensure that you enter a valid service sheet number in the required field. If you do not have a service sheet number, you may need to create one or retrieve it from the relevant module.
  Check for Existing Service Sheets: If you are unsure of the service sheet number, you can check existing service sheets in the system using the appropriate transaction code (e.g., IW38 for maintenance orders) to find the relevant service sheet.
  Review User Authorizations: If you believe you should have access to service sheets but are encountering this error, check with your SAP administrator to ensure that you have the necessary authorizations to access service management functionalities.
  Consult Documentation: If you are still having issues, refer to SAP documentation or help resources specific to the module you are working in for further guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to service management, such as IW31 (Create PM Order), IW32 (Change PM Order), and IW33 (Display PM Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  User Training: If this error is common among users, consider providing training or documentation on how to properly enter service sheet numbers and navigate the relevant transactions.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.