How To Fix /ATL/GENERAL238 - The item & & & & is not a cleared item.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 238

  • Message text: The item & & & & is not a cleared item.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ATL/GENERAL238 - The item & & & & is not a cleared item. ?

    The SAP error message /ATL/GENERAL238 indicates that the item you are trying to process is not a cleared item. This typically occurs in the context of financial transactions, particularly when dealing with accounts payable or receivable, where the system expects a cleared item (i.e., an item that has been fully paid or settled) but finds that the item is still open or outstanding.

    Cause:

    1. Uncleared Items: The item in question has not been cleared, meaning there are outstanding payments or transactions associated with it.
    2. Incorrect Document Status: The document may not have been processed correctly, or there may be a mismatch in the expected status of the document.
    3. Posting Errors: There may have been errors during the posting process that left the item in an uncleared state.
    4. Configuration Issues: There could be issues with the configuration of the financial modules in SAP that affect how items are cleared.

    Solution:

    1. Check Item Status: Verify the status of the item in question. You can do this by navigating to the relevant transaction (e.g., FBL1N for vendor items or FBL5N for customer items) and checking if the item is indeed cleared or still outstanding.
    2. Clear the Item: If the item is supposed to be cleared, ensure that all necessary payments have been made and that the clearing process has been executed correctly. You can use transaction codes like F-32 (for customer clearing) or F-44 (for vendor clearing) to clear the items.
    3. Review Document Flow: Check the document flow for the transaction to ensure that all related documents have been processed correctly.
    4. Consult with Finance Team: If you are unsure about the status of the item or how to proceed, consult with your finance or accounting team for guidance.
    5. SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL5N, F-32, and F-44 for managing open items and clearing processes.
    • SAP Documentation: Review SAP documentation related to financial accounting and clearing processes for more detailed guidance.
    • User Roles and Permissions: Ensure that you have the necessary permissions to view and clear items in the system, as restrictions may lead to errors.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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