How To Fix /ATL/GENERAL231 - Update operates in the background, you cannot import from Presen. server

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 231

• Message text: Update operates in the background, you cannot import from Presen. server

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL231 - Update operates in the background, you cannot import from Presen. server ?

  The SAP error message /ATL/GENERAL231 indicates that an update operation is being executed in the background, and as a result, you cannot import data from the presentation server (the local machine where the SAP GUI is running). This typically occurs when a background job is processing data, and the system does not allow certain operations to be performed simultaneously to maintain data integrity.
  Cause:
  
  Background Processing: The error is triggered when a background job is running that locks certain resources or data, preventing the import operation from the presentation server.
  Session Management: The SAP system may restrict certain actions when a session is in a specific state (e.g., during an update).
  User Permissions: There may be restrictions based on user roles or permissions that prevent certain actions while an update is in progress.
  
  Solution:
  
  Wait for Background Job to Complete: The simplest solution is to wait until the background job finishes. You can check the status of background jobs using transaction code SM37.
  Check for Locks: Use transaction code SM12 to check for any locks that might be preventing the operation. If you find locks that are no longer needed, you can delete them (if you have the necessary permissions).
  Review Background Job: If the background job is taking too long, you may want to review its details in SM37 to understand what it is doing and if it can be optimized or terminated.
  Use a Different Session: If you need to perform an import operation urgently, consider using a different session or user account that is not affected by the background job.
  Consult with Basis Team: If the issue persists or if you are unsure about the background job's impact, consult with your SAP Basis team for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM12: Check and manage locks.
  SM21: Check system logs for any related errors or warnings.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation for background processing and session management to understand how these features work and their implications on user operations.
  
  By following these steps, you should be able to resolve the error and continue with your operations in SAP.