How To Fix /ATL/GENERAL132 - Receipient type & is for Classical WT. Company & with ext. WT active

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 132

• Message text: Receipient type & is for Classical WT. Company & with ext. WT active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL132 - Receipient type & is for Classical WT. Company & with ext. WT active ?

  The SAP error message /ATL/GENERAL132 typically indicates an issue related to the recipient type in the context of classical work tickets (WT) and external work tickets (WT) in the SAP system. This error can arise in scenarios where there is a mismatch or misconfiguration regarding the recipient type and the work ticket settings.
  Cause:
  
  Recipient Type Mismatch: The error suggests that the recipient type specified is not compatible with the classical work ticket settings or the external work ticket settings that are active in the company.
  Configuration Issues: There may be configuration issues in the system regarding the work ticket types, recipient types, or the settings for external work tickets.
  Active Settings: The error may occur if the external work ticket is active for the company, but the recipient type being used is not valid for classical work tickets.
  
  Solution:
  
  Check Recipient Type: Verify that the recipient type you are using is appropriate for classical work tickets. You may need to adjust the recipient type to one that is compatible.
  Review Configuration: Go to the configuration settings for work tickets in SAP and ensure that the settings for classical and external work tickets are correctly defined. This includes checking the recipient types allowed for each work ticket type.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the configuration of work tickets and recipient types.
  System Settings: If you have access, check the system settings for the company code in question to ensure that the external work ticket settings are correctly configured and that they align with the recipient types being used.
  Testing: After making any changes, perform tests to ensure that the error no longer occurs and that the work tickets can be processed as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Transaction Codes: Familiarize yourself with transaction codes related to work ticket management, such as SE11 (Data Dictionary), SPRO (Customizing), and others that may help in troubleshooting.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.