How To Fix /ATL/GENERAL127 - Sort Key & was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 127

• Message text: Sort Key & was not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL127 - Sort Key & was not found ?

  The SAP error message /ATL/GENERAL127 Sort Key & was not found typically indicates that the system is unable to find a specified sort key in the context of a particular operation, often related to data processing or reporting in the SAP system. This error can occur in various modules, particularly in the context of Advanced Planning and Optimization (APO) or other logistics-related functions.
  Cause:
  
  Missing Sort Key: The specified sort key does not exist in the system. This could be due to a configuration issue or because the sort key was deleted or never created.
  Incorrect Configuration: The sort key may not be properly configured in the relevant master data or settings.
  Data Inconsistency: There may be inconsistencies in the data that lead to the system not recognizing the sort key.
  Transport Issues: If the sort key was recently transported from another system, it may not have been included or activated properly.
  
  Solution:
  
  
  Check Sort Key Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the area where sort keys are defined.
  Verify that the sort key in question exists and is correctly configured.
  
  
  
  Create or Modify Sort Key:
  
  If the sort key does not exist, you may need to create it. Ensure that you follow the correct procedures for creating sort keys in your specific module.
  If it exists but is incorrect, modify it as necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in the relevant module to identify any data issues that may be causing the error.
  Use transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context.
  
  
  
  Transport Management:
  
  If the sort key was supposed to be transported from another system, check the transport logs to ensure it was included and activated correctly.
  If necessary, re-transport the relevant configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.