How To Fix /ATL/GENERAL069 - Neither date nor WHT found; use maximum recipient type rate

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 069

• Message text: Neither date nor WHT found; use maximum recipient type rate

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL069 - Neither date nor WHT found; use maximum recipient type rate ?

  The SAP error message /ATL/GENERAL069 indicates that the system could not find a specific date or withholding tax (WHT) information for a transaction, and as a result, it defaults to using the maximum recipient type rate for withholding tax calculations. This error typically arises in the context of tax calculations, particularly in the area of withholding tax management.
  Cause:
  
  
  Missing Data: The error usually occurs when the system is unable to find the necessary withholding tax data for the specified date or recipient type. This could be due to:
  
  Missing withholding tax codes or rates in the configuration.
  The withholding tax data not being maintained for the specific vendor or customer.
  The date for which the transaction is being processed does not have a corresponding withholding tax rate defined.
  
  
  
  Configuration Issues: There may be issues in the configuration of withholding tax types, codes, or rates in the SAP system.
  
  
  Incorrect Transaction Data: The transaction being processed may not have the correct or complete information required for withholding tax calculation.
  
  
  Solution:
  
  
  Check Withholding Tax Configuration:
  
  Go to the configuration settings for withholding tax in SAP (Transaction code: SPRO).
  Ensure that the withholding tax types and codes are correctly defined and that the rates are maintained for the relevant periods.
  
  
  
  Maintain Vendor/Customer Master Data:
  
  Check the vendor or customer master data to ensure that the withholding tax information is correctly maintained.
  Ensure that the withholding tax type is assigned to the vendor or customer.
  
  
  
  Review Transaction Data:
  
  Verify the transaction data to ensure that all required fields are filled out correctly.
  Check the date of the transaction and ensure that it falls within the range for which withholding tax rates are defined.
  
  
  
  Use Maximum Recipient Type Rate:
  
  If the situation allows, you can proceed with the maximum recipient type rate as a temporary measure, but it is advisable to resolve the underlying issue to avoid potential compliance problems.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on withholding tax configuration and troubleshooting.
  
  
  
  Related Information:
  
  Withholding Tax Types: These are defined in the system and determine how withholding tax is calculated for different types of transactions.
  Tax Jurisdictions: Ensure that the correct tax jurisdictions are set up, as they can affect the withholding tax rates applicable to transactions.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to withholding tax calculations or this error message.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financials and tax management.