How To Fix /ATL/GENERAL024 - Enter a customer with asset number or a customer


/ATL/GENERAL024 - Overview

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 024

  • Message text: Enter a customer with asset number or a customer

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ATL/GENERAL024 - Enter a customer with asset number or a customer ?
    The SAP error message /ATL/GENERAL024 typically indicates that there is an issue with the input data related to asset accounting. Specifically, the message suggests that the system requires either a customer with an associated asset number or a customer itself to proceed with the transaction.
    
    Cause: Missing Input: The user may not have entered a customer or an asset number in the relevant fields. Data Inconsistency: There may be inconsistencies in the data where the system cannot find a valid customer or asset number.
    Configuration Issues: The system may not be properly configured to recognize the relationship between customers and assets. Authorization Issues: The user may not have the necessary permissions to access customer or asset data.
    Solution: Check Input Fields: Ensure that you have entered either a valid customer number or an asset number in the required fields. Double-check for any typos or incorrect entries. Verify Data: Use transaction codes like AS03 (Display Asset) or XD03 (Display

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant