How To Fix /ATL/GENERAL021 - Enter a valid partner account number

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 021

• Message text: Enter a valid partner account number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/GENERAL021 - Enter a valid partner account number ?

  The SAP error message /ATL/GENERAL021 Enter a valid partner account number typically occurs in the context of partner management or account assignment in SAP systems. This error indicates that the system is expecting a valid partner account number, but the input provided does not meet the required criteria.
  Causes:
  
  Invalid Account Number: The account number entered does not exist in the system or is incorrectly formatted.
  Inactive or Blocked Account: The account number may be valid but is inactive or blocked in the system.
  Missing Data: Required data for the partner account may be missing or incomplete.
  Authorization Issues: The user may not have the necessary permissions to access the partner account.
  Configuration Issues: There may be configuration settings in the partner management module that are not set up correctly.
  
  Solutions:
  
  Verify Account Number: Check the account number for typos or formatting errors. Ensure that it is a valid number in the system.
  Check Account Status: Look up the account in the system to ensure it is active and not blocked. If it is blocked, you may need to contact your system administrator to resolve this.
  Complete Required Data: Ensure that all necessary data for the partner account is filled out correctly. This may include address, contact information, and other relevant details.
  Review User Permissions: Confirm that the user has the appropriate authorizations to access and manage the partner account.
  Consult Configuration Settings: If the issue persists, review the configuration settings related to partner management in SAP. This may require assistance from a functional consultant or system administrator.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to partner management, such as BP (Business Partner) or XD01 (Create Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  Documentation: Refer to SAP documentation for guidelines on managing partner accounts and understanding the requirements for valid account numbers.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.