How To Fix /ATL/CONTROLS002 - Internal error occurs in a tree control class

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CONTROLS -

• Message number: 002

• Message text: Internal error occurs in a tree control class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/CONTROLS002 - Internal error occurs in a tree control class ?

  The SAP error message /ATL/CONTROLS002 Internal error occurs in a tree control class typically indicates that there is an issue with the tree control component in an SAP application. This error can arise due to various reasons, including:
  Causes:
  
  Data Issues: The data being processed by the tree control may be corrupted or not formatted correctly.
  Configuration Problems: Incorrect configuration settings for the tree control or the application using it.
  Software Bugs: There may be bugs in the SAP software or the specific version you are using.
  Memory Issues: Insufficient memory or resources available for the application to function properly.
  Custom Code: If there is custom code interacting with the tree control, it may not be handling data correctly.
  
  Solutions:
  
  Check Data: Verify the data being used in the tree control. Ensure that it is correctly formatted and not corrupted.
  Review Configuration: Check the configuration settings for the tree control and ensure they are set up correctly.
  Update SAP: Ensure that you are using the latest version of SAP. If not, consider applying the latest patches or updates, as they may contain fixes for known issues.
  Memory Management: Monitor the system's memory usage and ensure that there are sufficient resources available. If necessary, increase the memory allocation for the SAP application.
  Debug Custom Code: If there is custom code involved, review it for any potential issues. Debugging the code may help identify the root cause of the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific environment and configuration.
  Community Forums: Engage with the SAP community forums or user groups. Other users may have encountered similar issues and can share their experiences and solutions.
  Logs and Traces: Review application logs and traces for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error related to the tree control class in SAP.