How To Fix /ATL/CASHIR251 - Enter credit key down payment for only customer incoming payment entry.

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 251

• Message text: Enter credit key down payment for only customer incoming payment entry.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/CASHIR251 - Enter credit key down payment for only customer incoming payment entry. ?

  The SAP error message /ATL/CASHIR251 indicates that there is an issue with the credit key used in a down payment for a customer incoming payment entry. This error typically arises when the system expects a specific credit key for processing down payments, but the provided credit key does not meet the required criteria.
  Cause:
  
  Incorrect Credit Key: The credit key used in the transaction is not valid for down payments. The system expects a specific credit key that is configured to handle down payments.
  Configuration Issues: The configuration for the credit keys in the financial accounting module may not be set up correctly to allow down payments.
  Transaction Type Mismatch: The transaction type being used may not be compatible with the credit key provided.
  
  Solution:
  
  Check Credit Key: Verify the credit key being used in the transaction. Ensure that it is the correct key for down payments. You may need to consult your SAP configuration or financial team to identify the appropriate credit key.
  Review Configuration: Check the configuration settings for credit keys in the SAP system. This can be done in the SPRO transaction under Financial Accounting settings. Ensure that the credit key is set up to allow down payments.
  Use Correct Transaction Type: Ensure that the transaction type you are using is appropriate for the incoming payment entry. If necessary, switch to a different transaction type that supports down payments.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the credit key requirements for down payments.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling down payments.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Incoming Payments) and F-39 (Down Payment) to understand how they interact with credit keys.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to process down payments.
  
  If the issue persists after checking the above points, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.