How To Fix /ATL/CASHIR174 - Each document allows one return only

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 174

• Message text: Each document allows one return only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/CASHIR174 - Each document allows one return only ?

  The SAP error message /ATL/CASHIR174 Each document allows one return only typically occurs in the context of the SAP Cash Management or Accounts Receivable modules when attempting to process a return for a document that has already been returned once. This error indicates that the system is configured to allow only a single return for each document, which is a common business rule in many organizations to prevent duplicate returns.
  Cause:
  
  Single Return Policy: The document you are trying to return has already been processed for a return. The system is enforcing a policy that allows only one return per document.
  Configuration Settings: The settings in the SAP system may be configured to restrict multiple returns for the same document.
  Document Status: The status of the document may indicate that it has already been returned, preventing further returns.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it has already been returned, you will need to handle the situation differently (e.g., processing a new document or correcting the original).
  Review Return Policy: If your business process allows for multiple returns, you may need to review and potentially adjust the configuration settings in SAP to permit multiple returns for specific document types.
  Consult with SAP Support: If you believe this error is occurring in error or if you need to change the configuration, consult with your SAP support team or a functional consultant who can help you adjust the settings.
  Alternative Processing: If a return is not possible, consider other options such as issuing a credit memo or adjusting the original document if applicable.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide insights into specific configurations or patches that may be required.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., Accounts Receivable, Cash Management) to understand the return processing rules and configurations.
  User Training: Ensure that users are trained on the return policies and procedures to minimize the occurrence of this error in the future.
  
  If you continue to experience issues or if the error does not seem to align with the expected behavior, it may be beneficial to engage with SAP support for further assistance.