How To Fix /ATL/CASHIR155 - Credit card company is not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 155

• Message text: Credit card company is not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ATL/CASHIR155 - Credit card company is not found ?

  The SAP error message /ATL/CASHIR155 Credit card company is not found typically occurs in the context of payment processing, particularly when dealing with credit card transactions. This error indicates that the system cannot find the specified credit card company in its configuration or master data.
  Causes:
  
  Missing Configuration: The credit card company may not be configured in the SAP system. This could be due to a missing entry in the relevant tables or settings.
  Incorrect Data Entry: The credit card company code or identifier may have been entered incorrectly in the transaction or master data.
  Inactive Credit Card Company: The credit card company may be inactive or not set up properly in the system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the credit card company data.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually under Financial Accounting or Treasury).
  Ensure that the credit card company is properly defined in the system. This may involve checking the configuration for payment methods or payment processing.
  
  
  
  Verify Master Data:
  
  Check the master data for the credit card company. Ensure that the company is listed and that all required fields are filled out correctly.
  If the credit card company is missing, you may need to create a new entry.
  
  
  
  Correct Data Entry:
  
  Review the transaction data where the error occurred. Ensure that the credit card company code is entered correctly.
  If there are any typos or incorrect codes, correct them and try the transaction again.
  
  
  
  Activate Credit Card Company:
  
  If the credit card company is inactive, you may need to activate it in the system. This could involve changing its status or ensuring that it is set up correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the credit card company data. If there are restrictions, consult with your SAP security team.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or OBD2 (for payment terms) to check configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for credit card processing and payment methods for more detailed guidance on configuration and setup.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financial processes.