How To Fix /ASU/GENERAL300 - *UI Messages


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ASU/GENERAL -

  • Message number: 300

  • Message text: *UI Messages

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ASU/GENERAL300 - *UI Messages ?

    The SAP error message /ASU/GENERAL300 typically indicates a general issue related to the user interface (UI) in the SAP system. This error can arise from various causes, and the specific context in which it occurs can help narrow down the potential solutions. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
    2. Configuration Errors: There may be misconfigurations in the SAP system that affect the UI.
    3. Data Issues: The data being processed may be incomplete or incorrect, leading to UI errors.
    4. System Performance: Slow system performance or timeouts can trigger UI-related errors.
    5. Browser Compatibility: If using SAP Fiori or other web-based UIs, browser compatibility issues may arise.

    Solutions:

    1. Check Authorizations:

      • Ensure that the user has the necessary roles and authorizations to access the required transactions or data.
      • Use transaction SU53 to analyze authorization failures.
    2. Review Configuration:

      • Check the configuration settings related to the UI components in the SAP system.
      • Ensure that all necessary components are properly configured and activated.
    3. Validate Data:

      • Review the data being processed for completeness and correctness.
      • Use transaction codes like SE11 or SE16 to check the relevant database tables for any inconsistencies.
    4. Monitor System Performance:

      • Check system logs and performance metrics to identify any bottlenecks or issues.
      • Use transaction SM21 to view system logs for any related errors.
    5. Browser Settings:

      • If using a web-based UI, ensure that the browser is compatible with the SAP version being used.
      • Clear the browser cache and cookies, and try accessing the application again.
    6. SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
      • Apply any recommended patches or updates.

    Related Information:

    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Help Portal: Refer to the official SAP documentation for detailed information on the specific module or functionality you are working with.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that can help diagnose and resolve issues, such as ST22 for dumps, SM37 for job monitoring, and SLG1 for application logs.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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