How To Fix /ASU/GENERAL245 - No authorization to read office documents

SAP Error Message - Details

• Message type: E = Error

• Message class: /ASU/GENERAL -

• Message number: 245

• Message text: No authorization to read office documents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ASU/GENERAL245 - No authorization to read office documents ?

  The SAP error message /ASU/GENERAL245 No authorization to read office documents typically indicates that a user does not have the necessary authorizations to access or read office documents stored in the SAP system. This can occur in scenarios where users are trying to access documents linked to business objects, such as attachments in SAP Business Workflow or documents stored in the SAP Document Management System (DMS).
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects to read or access office documents.
  Role Configuration: The user's role may not include the necessary permissions for document access.
  Document Management Settings: The settings in the Document Management System may restrict access based on user roles or document types.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  Review the authorization objects related to document access, such as S_DATA, S_DOKU, or any specific authorization objects related to the document type.
  
  
  
  Modify User Roles:
  
  If you have the necessary administrative rights, you can modify the user's roles using transaction code PFCG.
  Ensure that the roles assigned to the user include the necessary authorizations for accessing office documents.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the transaction you were trying to perform.
  
  
  
  Document Management System Configuration:
  
  If the issue is related to the Document Management System, check the configuration settings to ensure that the user has the appropriate access rights to the document types in question.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the access again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to office documents in SAP.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or known issues.
  Documentation: Review SAP documentation on user roles and authorizations to better understand how to manage access to documents.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.