How To Fix /ASU/GENERAL000 - General error - please contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /ASU/GENERAL -

• Message number: 000

• Message text: General error - please contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ASU/GENERAL000 - General error - please contact your system administrator ?

  The SAP error message /ASU/GENERAL000 General error - please contact your system administrator is a generic error message that indicates an issue within the SAP system that does not fall into a specific category. This error can arise from various underlying causes, and it typically requires further investigation to determine the exact problem.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the system settings or parameters.
  Authorization Problems: The user may not have the necessary permissions to perform the action.
  System Bugs: There could be bugs in the SAP application or the specific module being used.
  Data Issues: Corrupted or inconsistent data in the database can lead to errors.
  Network Problems: Connectivity issues between the client and the SAP server can cause disruptions.
  Performance Issues: System performance problems, such as high load or resource constraints, may lead to errors.
  Missing or Incomplete Updates: If the system is not updated with the latest patches or support packages, it may lead to unexpected behavior.
  
  Solutions:
  
  Check Logs: Review the SAP application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the issue.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. Use transaction SU53 to check authorization failures.
  System Configuration: Ensure that the system configuration is correct. This may involve checking settings in transaction SPRO or other relevant configuration transactions.
  Data Consistency: Run consistency checks on the relevant data. This may involve using transaction SE11 or SE14 to check database tables.
  Performance Monitoring: Use transaction ST22 (dump analysis) and transaction SM37 (job monitoring) to check for any performance-related issues or dumps that may provide more context.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address known issues related to the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation and guides related to the specific module or functionality you are working with.
  
  Since this error is generic, the resolution may vary based on the specific context in which it occurs. It is essential to gather as much information as possible about the circumstances leading to the error to facilitate troubleshooting.