How To Fix ARUN_MAIN069 - Please check your servers, network, and operation modes

SAP Error Message - Details

• Message type: E = Error

• Message class: ARUN_MAIN -

• Message number: 069

• Message text: Please check your servers, network, and operation modes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARUN_MAIN069 - Please check your servers, network, and operation modes ?

  The SAP error message ARUN_MAIN069 typically indicates an issue related to the connectivity or configuration of the SAP system, particularly in the context of the SAP Application Server or the network. This error can arise due to various reasons, including server downtime, network issues, or misconfigured operation modes.
  Causes:
  
  Server Downtime: The application server may be down or not reachable.
  Network Issues: There could be network connectivity problems between the client and the server.
  Configuration Issues: Incorrect configuration of the SAP system or the operation modes can lead to this error.
  Load Balancing Issues: If you are using load balancing, one of the servers in the cluster may not be functioning properly.
  Firewall Restrictions: Firewalls may be blocking the necessary ports for communication between the client and the server.
  
  Solutions:
  
  
  Check Server Status:
  
  Verify that the SAP application server is up and running. You can do this by checking the SAP Management Console (SAP MMC) or using transaction codes like SM51 to see the list of active application servers.
  
  
  
  Network Connectivity:
  
  Test the network connection between your client and the SAP server. You can use tools like ping or tracert to check connectivity.
  Ensure that there are no network outages or issues affecting connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system, particularly in the instance profile and operation modes. Ensure that they are set correctly.
  Review the RZ10 transaction for profile parameters and ensure they are correctly configured.
  
  
  
  Load Balancer Configuration:
  
  If you are using a load balancer, ensure that it is configured correctly and that all servers in the cluster are operational.
  
  
  
  Firewall Settings:
  
  Check the firewall settings to ensure that the necessary ports for SAP communication (like 3200 for the default instance) are open and not being blocked.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Logs and Traces:
  
  Review the system logs and traces for any additional error messages that may provide more context about the issue. You can use transaction codes like SM21 for system logs and ST22 for dumps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for troubleshooting connectivity issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the ARUN_MAIN069 error effectively.