How To Fix ARUN_ITA_MESSAGES019 - Maintain an exception rule to send emails using the transaction ARUN_ITAE

SAP Error Message - Details

• Message type: E = Error

• Message class: ARUN_ITA_MESSAGES - Message class for ARun ITA

• Message number: 019

• Message text: Maintain an exception rule to send emails using the transaction ARUN_ITAE

What causes this issue?

You have not configured an exception rule to email exception records to
the user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain an exception rule using the transaction
<DS:TRAN.ARUN_ITAE>ARUN_ITAE</> and add in selection screen of the
tool.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARUN_ITA_MESSAGES019 - Maintain an exception rule to send emails using the transaction ARUN_ITAE ?

  The SAP error message ARUN_ITA_MESSAGES019 indicates that there is a need to maintain an exception rule for sending emails, specifically using the transaction ARUN_ITAE. This error typically arises in the context of SAP's Integrated Transportation Management (ITM) or similar modules where notifications and alerts are configured.
  Cause:
  The error occurs when the system attempts to send an email notification related to an exception or alert, but there is no defined rule in the system to handle this specific scenario. This could be due to:
  
  Missing Exception Rule: There is no existing exception rule that specifies how to handle the particular situation that triggered the email notification.
  Configuration Issues: The configuration for email notifications may not be set up correctly, or the necessary parameters are not defined.
  Authorization Issues: The user may not have the necessary permissions to create or modify exception rules.
  
  Solution:
  To resolve this error, you need to maintain an exception rule using the transaction ARUN_ITAE. Here are the steps to do this:
  
  
  Access Transaction ARUN_ITAE:
  
  Log in to your SAP system.
  Enter the transaction code ARUN_ITAE in the command field and press Enter.
  
  
  
  Create or Modify Exception Rule:
  
  If you are creating a new rule, select the option to create a new exception rule.
  If you are modifying an existing rule, find the relevant rule and select it for editing.
  
  
  
  Define the Rule Parameters:
  
  Specify the conditions under which the email should be sent (e.g., specific events, statuses, or thresholds).
  Define the recipients of the email notifications (e.g., users, roles, or distribution lists).
  Set the content of the email, including subject and body text, if necessary.
  
  
  
  Save the Changes:
  
  After defining the necessary parameters, save the exception rule.
  
  
  
  Test the Configuration:
  
  Trigger the scenario that previously caused the error to ensure that the email notification is sent correctly.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring exception rules and email notifications in your specific SAP module.
  Authorization: Ensure that you have the necessary authorizations to create or modify exception rules. If not, contact your SAP administrator.
  Monitoring: After implementing the changes, monitor the system for any further errors or issues related to email notifications.
  
  By following these steps, you should be able to resolve the error message ARUN_ITA_MESSAGES019 and ensure that email notifications are sent as intended.