How To Fix AREN231 - &1 Maintain standard residence time (transaction AR_CUST)

SAP Error Message - Details

• Message type: E = Error

• Message class: AREN - Messages - Archiving Engine

• Message number: 231

• Message text: &1 Maintain standard residence time (transaction AR_CUST)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AREN231 - &1 Maintain standard residence time (transaction AR_CUST) ?

  The SAP error message AREN231 typically indicates that there is an issue with the standard residence time for a customer in the system. This error is often encountered in the context of customer master data maintenance, particularly when dealing with accounts receivable.
  Cause:
  The error message AREN231 occurs when the standard residence time for a customer is not maintained or is set incorrectly in the system. The standard residence time is a critical parameter that defines how long a customer is expected to take to pay their invoices, and it is essential for calculating payment terms and managing cash flow.
  Solution:
  To resolve the AREN231 error, you need to maintain the standard residence time for the affected customer. Here are the steps to do this:
  
  
  Access Transaction AR_CUST:
  
  Go to the SAP GUI and enter the transaction code AR_CUST in the command field.
  
  
  
  Select the Customer:
  
  Enter the customer number for which you want to maintain the standard residence time.
  
  
  
  Navigate to the Relevant Tab:
  
  Look for the tab or section related to payment terms or customer data where the standard residence time can be maintained.
  
  
  
  Maintain Standard Residence Time:
  
  Enter the appropriate value for the standard residence time. This value is usually defined in days and should reflect the expected payment behavior of the customer.
  
  
  
  Save Changes:
  
  After entering the correct standard residence time, save your changes.
  
  
  
  Recheck the Transaction:
  
  After saving, try to perform the transaction that previously resulted in the AREN231 error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for more detailed information on customer master data maintenance and the significance of standard residence time.
  Configuration: If you are unsure about what value to set for the standard residence time, consult with your finance or accounting team, as they may have specific guidelines based on company policy or customer agreements.
  User Roles: Ensure that you have the necessary permissions to make changes to customer master data in SAP.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP support team or a functional consultant who specializes in accounts receivable and customer master data.