How To Fix ARC_DAS_CON140 - Attachment &1 exists, but could not found in WebDAV store

SAP Error Message - Details

• Message type: E = Error

• Message class: ARC_DAS_CON - XML DAS Connector: Messages

• Message number: 140

• Message text: Attachment &1 exists, but could not found in WebDAV store

What causes this issue?

According to the index, the attachment is available, but it is not found
in the WebDAV archive store.

System Response

There is a data inconsistency.

How to fix this error?

Further analysis as to why the attachment cannot be found must be
undertaken.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARC_DAS_CON140 - Attachment &1 exists, but could not found in WebDAV store ?

  The SAP error message ARC_DAS_CON140 indicates that there is an issue with an attachment that exists in the SAP system but cannot be found in the WebDAV store. This typically occurs in scenarios where documents or attachments are managed through the SAP ArchiveLink and WebDAV integration.
  Cause:
  
  Missing or Corrupted Files: The attachment may have been deleted or corrupted in the WebDAV store, leading to a mismatch between the SAP system and the WebDAV repository.
  Configuration Issues: There may be misconfigurations in the ArchiveLink settings or WebDAV settings that prevent the system from locating the attachment.
  Network Issues: Connectivity problems between the SAP system and the WebDAV server can also lead to this error.
  Permissions: Insufficient permissions for the user or the system to access the WebDAV store can result in the inability to retrieve the attachment.
  
  Solution:
  
  Check WebDAV Store: Verify that the attachment exists in the WebDAV store. If it is missing, you may need to restore it from a backup or re-upload it.
  Review Configuration: Ensure that the ArchiveLink and WebDAV configurations are correctly set up. Check the settings in transaction OAC0 (ArchiveLink settings) and ensure that the WebDAV URL is correctly configured.
  Network Connectivity: Test the network connection between the SAP system and the WebDAV server. Ensure that there are no firewall or routing issues preventing access.
  Permissions: Check the permissions for the user or service account that is trying to access the WebDAV store. Ensure that it has the necessary rights to read from the store.
  Logs and Traces: Review the application logs and traces for any additional error messages or warnings that could provide more context about the issue.
  Re-indexing: In some cases, re-indexing the documents in the ArchiveLink may help resolve discrepancies between the SAP system and the WebDAV store.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for ArchiveLink and WebDAV integration to ensure that all configurations are correctly implemented.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the ARC_DAS_CON140 error in your SAP environment.