How To Fix ARBFND_FRW450 - User agent in cXML message cannot be set; contact SAP


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ARBFND_FRW - Message class for package ARBFND_FRAMEWORK

  • Message number: 450

  • Message text: User agent in cXML message cannot be set; contact SAP

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ARBFND_FRW450 - User agent in cXML message cannot be set; contact SAP ?

    The SAP error message ARBFND_FRW450 indicates that there is an issue with the user agent in a cXML (Commerce XML) message. This error typically arises in scenarios involving electronic procurement or integration with e-commerce platforms where cXML is used for communication between systems.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Configuration: The system may not be properly configured to handle cXML messages, particularly regarding the user agent settings.
    2. Missing User Agent Information: The cXML message may not include the required user agent information, which is necessary for the system to process the message correctly.
    3. Version Compatibility: There may be compatibility issues between the cXML version being used and the SAP system.
    4. Network Issues: Problems with network connectivity or firewalls may prevent the proper transmission of cXML messages.

    Solution:

    To resolve the ARBFND_FRW450 error, consider the following steps:

    1. Check cXML Configuration:

      • Ensure that the cXML configuration in your SAP system is set up correctly. This includes verifying that the user agent settings are properly defined.
    2. Validate cXML Message:

      • Review the cXML message being sent to ensure that it includes the necessary user agent information. The user agent should be specified in the header of the cXML document.
    3. Update SAP System:

      • Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
    4. Consult Documentation:

      • Refer to SAP documentation or the SAP Help Portal for specific guidelines on configuring cXML and handling user agent settings.
    5. Contact SAP Support:

      • If the issue persists after checking the configuration and validating the cXML message, it may be necessary to contact SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.

    Related Information:

    • cXML Overview: cXML is a protocol used for the communication of business documents between systems, particularly in procurement and e-commerce.
    • SAP Integration: Understanding how SAP integrates with external systems using cXML can help in troubleshooting issues related to message processing.
    • Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.

    By following these steps, you should be able to identify and resolve the cause of the ARBFND_FRW450 error in your SAP system.

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