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How To Fix ARBFND_FRW415 - 475 Signature Required


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ARBFND_FRW - Message class for package ARBFND_FRAMEWORK

  • Message number: 415

  • Message text: 475 Signature Required

  • Show details Hide details
  • The receiver is unwilling to accept the document because it does not
    have a digital signature.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ARBFND_FRW415 - 475 Signature Required ?

    The SAP error message ARBFND_FRW415 475 "Signature Required" typically occurs in the context of SAP applications that involve document processing, such as SAP Document Management System (DMS) or SAP Workflow. This error indicates that a digital signature is required for a document or process, but it has not been provided or is not valid.

    Cause:

    1. Missing Signature: The document or transaction requires a digital signature, but it has not been provided.
    2. Invalid Signature: The signature provided may be invalid or not recognized by the system.
    3. Configuration Issues: There may be issues with the configuration of the digital signature settings in the SAP system.
    4. Authorization Issues: The user may not have the necessary authorizations to provide a signature.

    Solution:

    1. Provide a Signature: Ensure that the required digital signature is provided for the document or transaction. This may involve using a digital certificate or signing tool.
    2. Check Signature Validity: Verify that the signature being used is valid and recognized by the SAP system. This may involve checking the certificate's validity period and trust chain.
    3. Review Configuration: Check the configuration settings related to digital signatures in the SAP system. Ensure that the necessary settings are correctly configured.
    4. User Authorizations: Ensure that the user has the necessary authorizations to perform the signing action. This may involve checking user roles and permissions in the SAP system.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling digital signatures in the context of the application you are using.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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