How To Fix ARBFND_FRW320 - Error while unlocking an entry; contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBFND_FRW - Message class for package ARBFND_FRAMEWORK

• Message number: 320

• Message text: Error while unlocking an entry; contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBFND_FRW320 - Error while unlocking an entry; contact SAP ?

  The SAP error message ARBFND_FRW320 typically indicates that there is an issue with unlocking an entry in the system. This error can occur in various contexts, such as when trying to unlock a document, a record, or a transaction that is currently locked by another user or process.
  Causes:
  
  Record Locking: The entry you are trying to unlock may be locked by another user or process. This can happen if another user is currently editing the record or if a previous session did not close properly.
  Authorization Issues: The user may not have the necessary authorizations to unlock the entry.
  System Errors: There may be underlying system issues or bugs that are causing the unlocking process to fail.
  Database Locks: Sometimes, database-level locks can prevent the unlocking of entries.
  
  Solutions:
  
  Check for Active Sessions: Verify if another user is currently editing the entry. If so, you may need to wait until they finish or contact them to release the lock.
  Use Transaction SM12: You can use transaction code SM12 to check for and manage lock entries. This transaction allows you to view and delete lock entries if necessary.
  Check Authorizations: Ensure that you have the necessary authorizations to unlock the entry. You may need to contact your SAP security team to verify your permissions.
  Restart the Session: Sometimes, simply logging out and logging back into the SAP system can resolve temporary locking issues.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it appears to be a system error or bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and SU53 (to check authorization issues).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to gather detailed information about the error and the context in which it occurs, and then escalate the issue to your SAP support team or SAP directly.