How To Fix ARBERP_MAP_SD109 - AN-ID not found for customer &1; check customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP_SD - Message class for SD integration

• Message number: 109

• Message text: AN-ID not found for customer &1; check customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP_SD109 - AN-ID not found for customer &1; check customizing ?

  The SAP error message ARBERP_MAP_SD109 indicates that the system could not find the account number (AN-ID) for a specific customer in the context of the Sales and Distribution (SD) module. This typically occurs when there is a mismatch or missing configuration in the mapping of customer accounts to the relevant financial accounts.
  Cause:
  
  Missing Configuration: The account number (AN-ID) for the customer is not defined in the system. This could be due to incomplete setup during the customer master data creation.
  Incorrect Customizing: The customizing settings for account determination may not be correctly configured, leading to the system being unable to find the appropriate account for the customer.
  Data Inconsistency: There may be inconsistencies in the customer master data or the related financial data that prevent the system from mapping the customer to the correct account.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify that the customer has the necessary account information filled in, particularly in the accounting view.
  
  
  
  Review Account Determination Settings:
  
  Navigate to the customizing settings for account determination (transaction code SPRO).
  Check the settings under Sales and Distribution > Basic Functions > Account Assignment > Account Determination.
  Ensure that the mapping for the customer account is correctly set up.
  
  
  
  Maintain Account Assignment:
  
  If the account number is missing, you may need to create or update the account assignment for the customer.
  Use transaction code OB40 to maintain the account assignment for the customer.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks to ensure that there are no discrepancies in the customer data.
  You can use transaction codes like SE16 to check relevant tables (e.g., KNA1 for customer master data).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master
  SPRO: Customizing Implementation Guide
  OB40: Maintain Account Assignment
  SE16: Data Browser for table checks
  
  
  
  Tables to Check:
  
  KNA1: General Data in Customer Master
  KNB1: Customer Master (Company Code)
  KNVV: Customer Master (Sales Area)
  
  
  
  SAP Notes: Search for SAP Notes related to ARBERP_MAP_SD109 for any known issues or updates.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary corrections to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.