How To Fix ARBERP_MAP484 - No amount open; cXML message was not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 484

• Message text: No amount open; cXML message was not sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP484 - No amount open; cXML message was not sent ?

  The SAP error message ARBERP_MAP484: No amount open; cXML message was not sent typically occurs in the context of electronic invoicing or procurement processes, particularly when dealing with cXML (Commerce XML) messages. This error indicates that there is no open amount available for the transaction that is being processed, which prevents the system from sending the cXML message.
  Cause:
  
  
  No Open Amount: The primary cause of this error is that the system has determined that there are no open amounts available for the invoice or transaction. This could happen if:
  
  The invoice has already been fully paid.
  The invoice amount has been cleared or settled.
  There is a mismatch between the invoice amount and the purchase order amount.
  
  
  
  Configuration Issues: There may be configuration issues in the SAP system related to the cXML setup or the integration with the procurement system.
  
  
  Data Entry Errors: Incorrect data entry during the creation of the invoice or purchase order can lead to discrepancies in amounts.
  
  
  Solution:
  
  
  Check Invoice Status: Verify the status of the invoice in the SAP system. Ensure that it is not fully paid or cleared. If it is, there is no open amount to send.
  
  
  Review Purchase Order: Check the related purchase order to ensure that the amounts match and that there are open amounts available. If there are discrepancies, you may need to adjust the invoice or the purchase order.
  
  
  Reprocess the Transaction: If the invoice was incorrectly processed, you may need to reverse or adjust it and then attempt to resend the cXML message.
  
  
  Configuration Review: If the issue persists, review the configuration settings for cXML integration in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling cXML messages and related error messages.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide assistance based on your specific system configuration and setup.
  
  
  Related Information:
  
  cXML Overview: cXML is a protocol used for electronic procurement and invoicing. Understanding how cXML works in your SAP environment can help troubleshoot related issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage invoices and purchase orders (e.g., ME23N for purchase orders, MIRO for invoice verification).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.