How To Fix ARBERP_MAP121 - AN invoice &1: credit memos without items are not allowed in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 121

• Message text: AN invoice &1: credit memos without items are not allowed in Customizing

What causes this issue?

The Ariba Network invoice is a header-level credit memo that has no
invoice items. These invoices can only be parked and revised manually.
However, parking of invoices has not been activated.

System Response

The system cannot process the invoice.

How to fix this error?

You can activate parking of invoices in Customizing for Business Network
Integration under <ZK>Integration with the Ariba Network ->
Application-Specific Settings -> Define Application-Specific Mapping
Settings -> Define Mapping Settings for Invoices -> Incoming Invoice:
Enter Control Parameters for Log. Invoice Verification</>. Here, you
have to set the <ZK>Invoice Processing Indicator </>to <ZK>Park Invoice
</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP121 - AN invoice &1: credit memos without items are not allowed in Customizing ?

  The SAP error message ARBERP_MAP121 indicates that there is an issue with the processing of an invoice or credit memo in the system. Specifically, the error states that "credit memos without items are not allowed in Customizing." This typically occurs when a credit memo is being created or processed without any associated line items, which is not permitted according to the system's configuration.
  Cause:
  
  Missing Line Items: The credit memo being processed does not have any line items associated with it. This can happen if the credit memo was created incorrectly or if there was an error during the data entry process.
  Customizing Settings: The system's configuration (Customizing settings) may not allow credit memos without items. This is a common setting in many SAP systems to ensure that all financial documents have corresponding line items for proper accounting and reporting.
  
  Solution:
  
  Check Credit Memo Details: Review the credit memo to ensure that it has the necessary line items. If it does not, you will need to add the appropriate items before processing the credit memo.
  Modify Customizing Settings: If your business process requires the ability to create credit memos without items, you may need to adjust the Customizing settings. This should be done with caution and typically requires the involvement of an SAP consultant or someone with the appropriate authorization.
  
  Navigate to the relevant Customizing transaction (e.g., SPRO) and check the settings under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Document Entry > Incoming Invoices > Define Document Types.
  Ensure that the document type for credit memos is configured to allow for the creation of credit memos with or without items, if that aligns with your business requirements.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to invoice and credit memo processing, such as FB60 (Enter Incoming Invoice) and FB65 (Enter Credit Memo).
  User Authorization: Ensure that the user processing the credit memo has the necessary authorizations to create or modify credit memos in the system.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or an SAP expert for further assistance.