How To Fix ARBERP_MAP004 - Returns items are not supported on Ariba Network

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_MAP - Message class for package ARBERP1_MAPPINGS_CMN

• Message number: 004

• Message text: Returns items are not supported on Ariba Network

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_MAP004 - Returns items are not supported on Ariba Network ?

  The SAP error message ARBERP_MAP004: Returns items are not supported on Ariba Network typically occurs when there is an attempt to process return items in a transaction that is not supported by the Ariba Network. This error can arise in various scenarios, such as when trying to create a return order or when processing a return in a purchase order.
  Cause:
  
  Unsupported Transaction Type: The Ariba Network does not support the processing of return items directly. This means that if your transaction involves returning goods, it may not be compatible with the Ariba Network's capabilities.
  Configuration Issues: There may be configuration settings in your SAP system or Ariba Network that do not allow for the processing of returns.
  Incorrect Document Type: The document type being used may not be set up to handle returns.
  
  Solution:
  
  Review Transaction Type: Ensure that the transaction you are trying to perform is supported by the Ariba Network. If you need to process returns, consider using a different method or workflow that is compatible.
  Check Configuration: Review the configuration settings in both your SAP system and the Ariba Network. Ensure that the settings allow for the processing of the types of transactions you are attempting.
  Use Alternative Processes: If returns are necessary, consider using alternative processes such as:
  
  Creating a credit memo instead of a return order.
  Handling returns outside of the Ariba Network, if possible, and then updating the relevant records in SAP.
  
  
  Consult Documentation: Refer to the official SAP and Ariba documentation for guidance on supported transaction types and best practices for handling returns.
  Contact Support: If the issue persists, consider reaching out to SAP support or your Ariba Network representative for assistance. They may provide insights specific to your configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates regarding the functionality of returns in the Ariba Network.
  Ariba Network Documentation: Review the Ariba Network documentation for information on supported transaction types and best practices for procurement processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the ARBERP_MAP004 error and find a suitable way to manage return items in your procurement process.