How To Fix ARBERP_CFG_SD_WEBUI030 - Customer &1 is not valid; select an existing customer

SAP Error Message - Details

• Message type: E = Error

• Message class: ARBERP_CFG_SD_WEBUI -

• Message number: 030

• Message text: Customer &1 is not valid; select an existing customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ARBERP_CFG_SD_WEBUI030 - Customer &1 is not valid; select an existing customer ?

  The SAP error message ARBERP_CFG_SD_WEBUI030 indicates that the customer you are trying to access or process in the SAP Web UI is not valid. This typically occurs in the context of Sales and Distribution (SD) processes when the system cannot find the specified customer in the database.
  Cause:
  
  Invalid Customer ID: The customer ID you entered does not exist in the system.
  Customer Deactivation: The customer may have been deactivated or marked as inactive in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between the backend SAP system and the Web UI).
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  Configuration Issues: There may be configuration issues in the Web UI or the underlying SAP system that prevent the customer from being recognized.
  
  Solution:
  
  Verify Customer ID: Double-check the customer ID you are entering to ensure it is correct. You can do this by searching for the customer in the SAP GUI or using transaction codes like XD03 (Display Customer).
  Check Customer Status: Ensure that the customer is active and not marked for deletion. You can check this in the customer master data.
  Data Synchronization: If you suspect data synchronization issues, ensure that the backend system is properly connected to the Web UI and that data is being updated correctly.
  User Authorizations: Check if the user has the necessary authorizations to access customer data. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Configuration Review: Review the configuration settings in the Web UI and the backend system to ensure that everything is set up correctly. This may involve checking the configuration of the Web UI component and the relevant business roles.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), VD03 (Display Customer Sales Area), and SE11 (Data Dictionary) to investigate customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.